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Contact

Send a question, feedback or support request to the Pipe Home team.

Quick contact

TopicEmail
Technical support, device pairing, app issuessupport@mpipe.org
Privacy, account deletion, personal datalegal@mpipe.org
Setup advice, partnerships, presscontact@mpipe.org

We aim to reply within 2 business days. For account deletion requests, please read the Delete Account page first.

Contact form

"Send" opens your default mail client for confirmation. The form will POST directly once the contact backend is wired up.

ℹ️ [TO BE UPDATED] The contact backend (POST /api/contact) will be wired to mpipe-middleware in phase P1. For now, the form falls back to mailto: so users can reach us as soon as the site is live.

Other channels

  • Zalo / Facebook: [TO BE UPDATED — Zalo OA + Facebook Page links]
  • Hotline: [TO BE UPDATED — once the legal entity is in place]
  • Office address: [TO BE UPDATED — once business registration completes]

Before you write to us

To help us help you faster, please include:

  • App version (Profile → Settings → About)
  • Gateway model (e.g., ESP32-C6 SuperMini)
  • Steps you’ve already tried
  • Screenshots if any