Delete Account

You have full control over deleting your account and personal data — no support contact required, no reason needed.

What gets deleted

When you request account deletion, the following is marked for deletion immediately:

Account info (email, name, profile photo)
Paired devices, names, locations, homes / rooms
Automation rules, scenes
Device telemetry history
Push notification tokens
Google Smart Home links (OAuth tokens are revoked)

Backups: encrypted aggregate backups are retained for 30 days. After that, your personal data is permanently removed from backups.

Cannot be undone once you delete the account. Before deleting, please export any automations or configurations you want to keep.

Method 1: In-app (recommended)

Open the Pipe Home app on your phone
Go to the Profile tab
Tap Settings
Tap Delete account
Read the warning, enter your password to confirm
Tap Delete permanently

The App will sign you out automatically and confirm once deletion is complete.

Method 2: Email request

If the App is unavailable (or uninstalled), email:

To: legal@mpipe.org Subject: Pipe Home account deletion request Body: Your registered email + confirmation that you want all data deleted

We’ll send a verification link (to confirm the email is yours) and delete the account within 5 business days of successful verification.

Method 3: Web form (P1)

ℹ️ [TO BE UPDATED] A self-service web form at /account/delete is in development for phase P1. Once live, it will:
Ask for your email
Send a verification link
After you click the link → backend calls DELETE /auth/account
Confirmation email is sent

FAQ

Can I delete part of my data (only devices, not the account)?

Yes. In the App, open a device → tap Delete device. Or delete a home / room to remove all devices it contains. Your account stays.

Will I get a confirmation email after deletion?

Yes. A confirmation is sent to your registered email as soon as deletion completes.

What about backups held by third parties (Google, Tuya)?

Google Smart Home link: the OAuth token is revoked, so Google can no longer access your data. To remove the link from your Google Home, do this in the Google Home app.
Tuya link: similarly — unlink in the Tuya app if you have one installed.

More questions?

Contact legal@mpipe.org.